Services & Price

Terms and condition

1. General

• Jessy Chopra is a Tafe NSW trained qualified remedial massage therapist.
• I provide only professional, health and wellbeing-focused massage. Adult services are not provided.
• Please address the therapist the way you would a physiotherapist, chiropractor or medical doctor.
• Jessy’s remedial massage reserves the right to change prices and services without notice.

2. Bookings, payments and deposits

• To secure your appointment, all information are required in full at the time of booking.

3. Cancellations & changes to your appointment

• We require a minimum of 24 hours’ notice to cancel or reschedule an appointment.
• Any no shows or cancellations with less than 6 hours’ notice will incur a 60% cancellation fee.
• Any cancellations or changes of your booking, must be communicated by sms or email.

4. If your therapist is delayed

•  Your therapist will generally address you 5 minutes prior to your scheduled appointment time. This is in order to gather your Health information to ensure your massage commences on time.
• We attempt to allow for enough time for the therapist to address to you from their previous booking. However, circumstances out of our control might occur which may result in your therapist running late.
• In the event that your therapist is held up you will be advised by sms or telephone, and we will endeavour to ensure the length of your massage will not change.

5. If you are running late

• Please let us know by telephone as soon as possible if you are running late or are not ready to commence your massage at the arranged time. We will try to accommodate you as best as possible.
• Please note that due to scheduling constraints, your therapist may still have to conclude your massage at the scheduled finish time.
• In the event that you arrive late, we will stay until 15 minutes past the scheduled start time of your massage. If you have not arrived within this time frame, and not notified us, then it is considered a no-show and you will incur a 60% cancelation fee.

6. Gift Vouchers

• Gift Vouchers are valid for 6 months and are non-refundable, however we do allow them to be transferred if you are unable to use them for whatever reason.

7. Personal Conduct

•  Underwear must be worn at all times, throughout the duration of the massage.
• Your therapist has the right to cancel the massage and may request the client to leave the premises immediately if there is any harassment either physical, sexual or verbal.
• Your therapist will use towel draping to respect your privacy during your massage. The therapist will only uncover that the part of your body that they are working on at that time.
• If for any reason you are uncomfortable or need specific attention at any point during your massage, please notify your therapist immediately.
• If you prefer more or less pressure during your massage, or if you need a glass of water, a tissue or would like to change the style of massage during your treatment, it’s important that you inform your therapist immediately and they will do their best to accommodate your request.

8. Health Conditions

• Please advise us of any special health conditions or medications when scheduling your appointment as it may impact your selected treatment.
• If you experience any of the following, we strongly advice you consult your doctor before your treatment to obtain their approval:
  • high/low blood pressure
  • heart conditions, allergies
  • physical ailments
  • surgery
  • pregnancy
  • or any other medical conditions
• For remedial and therapeutic treatments, you will be given a form to complete regarding your health record at the time of your booking. This will allow your therapist to correctly prepare for your massage and provide the best possible treatment for you.

9. Pregnancy

•  Massage is not recommended for the first trimester of pregnancy but is considered safe during the second and third trimesters when carried out by a trained therapist. If you are pregnant, it is essential that you consult your doctor before your massage treatment.
• To ensure you receive a safe and effective treatment, please provide all necessary and current health information about your pregnancy to your therapist.
• Some types of therapeutic massage may not be appropriate throughout your pregnancy. Your therapist is a fully trained professional and reserves the right to deny any treatment requests they deem as unsuitable.
• It is essential that you inform us if you have any of the following symptoms or conditions:
  • Nausea
  • Low Blood Pressure
  • High Blood Pressure
  • Haemorrhoids
  • Deep Vein Thrombosis (DVT)
  • Eclampsia
  • Abdominal Cramping
  • Shingles’s
  • Diabetes

  THANK YOU!